![]() ![]() Once we confirm your identity, you’ll be able to sign in using your password. For security purposes, you will be asked to provide detailed information to confirm your identity. If you are an account owner, submit a request through the account recovery form.If you do not have your backup code OR your authorized two-step authentication device If you suspect that your backup code may be compromised, go to your two-step authentication settings and regenerate a new one as soon as possible. In your password manager as plain text.On removable storage that’s frequently attached to your computer or. ![]() We do not recommend storing your backup code: This makes it more difficult for malware to read the credentials. Note that when using a USB flash drive, we strongly recommend that you keep one dedicated to backup codes for Stripe and other websites and only ever plugged it in to add or read a new code.
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